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Elevator Buyer’s Guide
Residential elevators are an excellent accessibility solution that can help you or a loved one stay safe and independent at home. While they may seem daunting at first, home lifts not only create a more accessible living environment, but can also increase your home’s value. In many cases, a residential elevator is a more cost-effective option compared to downsizing, remodeling, or moving to an assisted living facility.
Whether you’re exploring options for yourself or researching solutions for a loved one, our Residential Elevator Buyer’s Guide is designated to give you the information you need to make an informed decision – and choose the best solution for your lifestyle.
Basics of Residential Elevators:
Everything You Need to Know to Get Started
In this section, you’ll discover all the essential facts about residential elevators. Get a clear understanding of whether a home elevator is right for you and what it can offer.
A residential elevator is a compact version of a commercial elevator. These systems are typically smaller, more customizable, and designed to transport one to four people at a time. Residential elevators are an excellent home accessibility solution for those with limited mobility, aging in place, relying heavily on a mobility device, or simply looking for enhanced convenience and to increase home value.
Key Features of a Residential Elevator
Compact Design:
Residential elevators are typically configured to accommodate one to four people at a time. Many models, like the Pollock Homelift, are shaftless and rely on rails to guide the cabin from floor to floor – maximizing usable space.
Customizable Options:
Home elevators can be designed in multiple ways, including cabin size, height, color, railings, interior seating, and even mood lighting (on select models).
Safety Features:
Standard safety features include emergency stop buttons, battery backup, automatic door locks, and smooth start-and-stop motion.
Investing in a residential elevator is a significant decision. To ensure you select the best option for your needs, consider the following factors:
Type of Elevator and Drive System
There are several drive systems available for residential elevators, each with different effects on performance, space requirements, and installation time. Understanding how these systems work can help you better determine which best fits your lifestyle:
Space and Elevator Installation Requirements
Residential elevators vary in size and design. When researching, consider the space available in your home and the footprint the elevator will require.
If you’re building a new home, you have more flexibility. Decide where you’d like the elevator located and whether you can dedicate a space for machinery. Retrofitting into an existing home may require additional structural changes – this depends on the location chosen, make sure to have some backup locations to discuss with your local dealer.
Note that some models or applications like garage access require a shaft, or more commonly a hoistway, or machinery room, while pneumatic and shaftless elevators are freestanding and minimally invasive.
Budget and Cost
It’s common to experience sticker shock when first exploring residential elevator prices. However, over time, an elevator might be the more cost-effective solution, compared to downsizing, large-scale renovations, or transitioning to assisted living.
Prices can range from $25,000 to over $50,000, depending on the elevator type and customizations. Installation complexity may also impact the final cost.
Ease of Use
Residential elevators are designed to be as intuitive as their commercial cousins. Most operate with constant pressure on a button, toggle, or touch screen.
Many models include user-friendly features such as swing or sliding doors (Pollock elevators offer a concealed power door option), emergency communication systems, and battery backup. Though elevators may seem luxurious, residential models are often much simpler and more economical than commercial-grade systems requiring large shafts or machine-dedicated rooms.
Home elevators come in various sizes to accommodate different users, including those dependent on mobility aids. Consider potential future needs when considering your elevator’s size.
Size and Placement
Standard shaftless elevator cabs range from 24” x 24” to 30” x 30”. For example, Pollock Homelifts offer sizes from just under 22” x 30” to nearly 34” x 50”.
When choosing placement, think about available space, any needed structural modifications, and proximity to key areas of the home. Shaftless models require less space and can often be installed in a corner or near a staircase, offering convenience without interrupting traffic flow. A professional installer will help you in finding the best placement.
Weight Capacity
Weight capacity depends on the elevator’s drive system and size. Shaftless elevators typically support 350-500 lbs, while custom elevators can accommodate over 2,000 lbs.
Remember, though: More weight requires a stronger drive system, and exceeding the rated capacity can damage the elevator and void the warranty.
Warranty
Warranties vary by manufacturer and provider, but most include coverage for key components, labor, and sometimes extended options.
A typical manufacturer warranty lasts 2-5 years and covers parts like the motor, gearbox, electrical system, and drive mechanism. Battery warranties usually last 1-2 years with replacements typically needed every 2-5 years. Always review the terms, and ensure you understand what is and what isn’t included.
How to Choose the Best Residential Elevator Company for Your Needs
We understand that everyone’s needs and stories are unique so choosing the right elevator company is essential to ensure your happiness and success in staying in your forever home. Below, we’ve outlined several steps to consider when searching for the best fit.
Before diving into your search or speaking with residential elevator dealers, take a moment to assess your needs. The following questions can help you narrow down options and identify the best match:
This doesn’t just mean visiting their websites – we recommend looking for online reviews on platforms like Google, Yelp, and social media. If you have the opportunity to speak with previous clients, take the time to ask about their experience with the company. If possible, try to find before-and-after photos of home elevator installations to get a sense of the company’s work quality,
We also recommend verifying that the company is licensed, compliant with local and national building codes, and works with certified technicians trained in the ASME A17.1 Safety Code for elevators.
Finally, consider the dealer’s responsiveness and customer service. When speaking with a potential elevator company, take note of how quickly and clearly they answer your questions, how well they explain the process and timeline, and the level of support they provide before, during, and after installation.
A reliable residential elevator dealer should offer both warranties and service plans. Elevators are a significant investment, so your dealer should recognize the importance of protecting that investment with comprehensive coverage.
Look for:
Residential elevators are available in a variety of dimensions and styles to accommodate a wide range of homes and lifestyles. Be sure to ask your dealer about available cabin sizes to ensure the elevator suits your specific needs.
Customization options might include:
Whenever possible, request multiple quotes from different residential elevator dealers. One company may offer a better price, timeline, or approach that better fits your needs. Don’t rely on just one opinion – ensure you feel confident and informed before making a decision.
During your discussions, ask each dealer to provide a detailed written estimate that includes:
Residential Elevator Pricing and Options
When exploring home accessibility solutions, it’s important to understand the cost of each option. From residential elevators to stairlifts, ramps, and platform lifts, there are plenty of choices available. How does each option compare in cost and to the cost of assisted living?
The following numbers include the approximate cost of the equipment, installation, permits, and basic finishes. However, keep in mind that prices can vary based on the type of the elevator, size, installation complexities, and customization.
Generally, residential elevators can range in price from $25,000 to $50,000 or more. Depending on the deal or package your home elevator dealer offers, there could be annual maintenance fees of $300 to $600+ per year. Electrical drive systems have grown in popularity, versus hydraulic systems, with improved electrical conservation in modern systems.
Depending on the type of stairlift, features, length, and rail customization, stairlifts can cost from $2,500 to more than $15,000. While they’re much more cost effective compared to home elevators, they are best for those who can sit up on their own, are not heavily dependent on a mobility device, or can safely transfer from a mobility device to the stairlift chair. While stairlifts don’t require any major home modifications to accommodate through-floor travel, they don’t add value to the home as elevators do.
Assisted living costs depend on a variety of factors including location and services provided. The monthly cost can range from $4,500 to $8,000 per month, or annually $54,000 to $96,000. This solution is best for those in need of continuous care and medical support, or who no longer want to live at home. While these facilities are a great solution for those who cannot live independently, they do add up over time and eliminate home independence.
While there are multiple solutions, elevators tend to offer the greatest value. While they come with a higher cost up front, they add to the home’s value, provide a safe and effective solution to aging in place, can cost less than one to two years of assisted living, and can accommodate any potential future accessibility challenges.
Residential Elevator Installation:
What to Expect
As established in previous sections of our Residential Elevator Buyer’s guide, one of the most popular types of home elevators is the shaftless unit, such as the Pollock Home Elevator. Installing a shaftless elevator can be a game-changer when it comes to home accessibility, safety, and independence.
Read on to learn what you can expect during your shaftless elevator installation process:
Once you’ve selected your elevator dealer and installation team, a technician will visit your home to evaluate the best location for the elevator. This is typically near a wall or in a corner, maximizing available space and minimizing disruption to your home.
This ensures the installation team has a clear, safe workspace – and protects your belongings from damage.
Expect a team of at least two installers to arrive and begin construction of your new home elevator.
Once the structural preparation is complete, an electrical contractor will assess the site, review any power supply needs with you, isolate the workspace, and install a dedicated power supply.
After the power is set up, the team will complete the elevator installation.
Before handing it off to you, the unit will undergo thorough testing to ensure it’s operating smoothly and safely.
Once testing is complete, your installation technicians will:
You’ll also receive an owner’s manual and a service log to track maintenance and keep contact information handy. This way, if you ever need a refresher or support, you’ll know exactly where to turn.
Maintenance for Your Residential Elevator
Your residential elevator dealer will handle scheduled maintenance and any necessary service needs. However, to keep your elevator in top shape between visits, follow these tips to ensure your new home accessibility solution continues lifting your life with ease.
Just like the rest of your home, your elevator needs regular cleaning. Wipe down the walls, floor, seat (if applicable), handrails, and control panel with a cleaner. Consult your owner’s manual or ask your dealer for recommended cleaning products – some brands may require specific solutions.
It’s also recommended you keep the tracks and guide rails clear of dust, pet hair, and debris that can interfere with operation or cause unnecessary wear.
Over time, you’ll become familiar with your elevator’s typical sounds and movements. If you hear grinding, squeaking, or notice jerky or uneven motion, contact your dealer right away. Even if the elevator seems to function normally, these signs could indicate a developing issue – and early intervention may prevent costly repairs.
Ask your dealer how often to test your elevator’s battery backup system. In the event of a power outage, knowing your elevator has enough charge to complete a few safe trips between floors brings peace of mind – especially during storm season.
Just like going for a yearly health checkup, it’s important to schedule regular maintenance for your elevator.
Your dealer or certified technician will inspect:
Never skip your annual inspection – it’s key to long-term performance and reliability.
If you ever have concerns about your elevator’s performance or safety, reach out to your dealer. No question is too small, and your safety is their top priority.
We’re Here to Help
Consult with a trusted dealer to learn more about Pollock Residential Elevators and other home access solutions.